6.1. Gallup study (2004)
Gallup studies have found the levels
of engagement of developed Asian and Australian Continent countries
Australia 18%, China 12%, Japan 9%,
New Zealand 17% and Singapore 9%. .
6.2. Towers Perrin Survey in 2003,
2005, and 2007 (Gebauer and Lowman, 2009).
The survey used data collected from
more than 85,000 employees from 16 countries.
Towers Perrin Survey findings can be
summarized as follows,
Overall 24% of employees worldwide
were disengaged, 62% of employees were moderately engaged, and Only 14% of
employees were considered to be highly engaged.
Country wise percentages of highly
engaged workforce,
Mexico (40%) ,Brazil (31%) ,
United States (21%) ,Canada (17%) , Europe (11%) .Asia (7%).
6.3. Aon Hewitt survey - 2017 Global Engagement
Trends
Every year, Aon Hewitt measures
employee engagement for more than 1,000 organizations around the globe. This study
has been conducted using data from more than five million employee responses in
2015 and 2016 . The responses come from organizations with as few as 100
employees to the most complex organizations with hundreds of thousands of
employees. More than 60 industries are represented in the study. In addition to
measuring employee engagement, this study also measures 15 work experience
dimensions: Employee Value Proposition (EVP), Reputation, Career Opportunities,
Collaboration, Diversity and Inclusion, Empowerment/ Autonomy, Enabling
Infrastructure, Learning and Development, Manager, Performance Management,
Rewards and Recognition, Senior Leadership, Talent and Staffing, Work
Fulfillment, and Work/Life Balance( Hewitt, 2017).
Key Findings:
(Source: Aon Hewitt survey, 2017)
6.4. Conclusion
Current business
environment is very turbulent and dynamic. Today’s technology may not help for
tomorrow. Due to the rapid changes in customer demands and other macro
environment factors (PESTEL & SWOT) Today popular products and services may
outdated tomorrow. Because of this consistent change, an organization can’t
keep competitive advantages over long time since it can be either copied or
obsolete. But having engaged employees may be a key to competitive advantage.
They always deliver more than the job description and prepared to change.
Engaged employees are having proper knowledge on company vision, Mission &
Goals and they are always working with innovative thinking. Therefore engaged
employees can bring organization forward and ensure achieving its vision.
Organization also should invest more on Building Employees Engagement. Discover
and apply more strategies covering the principles of Employee
involvement and participation, Employee career development, Employee
recognition and rewards and Internal communication between management and
employees will be key to success.
List of References
Aon Hewitt (2017) 2017 Trends in Global Employee Engagement:Global
anxiety erodes employee engagement gains. Available at
http://www.aon.com/unitedkingdom/attachments/trp/2017-Trends-in-Global-Employee-Engagement.pdf
[Accessed on 1st October 2018]
Gallup Organisation (2004), Available: www.gallup.com. Access : October 1, 2018.
Hewitt Associates. (2004). Employee Engagement Higher at Double
Digit Growth Companies, Research Brief, Hewitt Associates LLC.
Towers Perrin (2003), Working Today: Understanding What Drives Employee
Engagement, Towers Perrin HR Services
Dear Suresh, well illustrated writing on Employee Engagement.
ReplyDeleteIt further explains the concept of employee work engagement to which workers are implicated with, committed to and passionate about their work. It provides a contemporary issues on how to measures and promote employee engagement, the role that mental health may play, and corporate case studies on promoting engagement. It has examined the concepts of employee engagement (Bhavani, Sharavan and Arpitha, 2015)
You are correct Ruwani Employee engagement is difficult to measure because as per Kahn (1990) in engagement, people employ and express themselves physically, cognitively, and emotionally during role performances. Physical activities can be measured to some extent but measuring others are challenging
ReplyDeletei Suresh, It is well structured blog and very informative and shared Employee Engagement to international statistics. In the global content, the true cost of replacing employees can be twice their base salaries depending on their wage, role and experience. The cost of replacing high performers who often deliver 400 percent more in productivity than their average counterpart can be higher still (Misra, 2018).
ReplyDeleteDear Dharshika,
DeleteFurther to the above, Dube (2010) says following costs also associated with replacing employees, substantial size of replacement costs per recruiting, the large lost happen in the quantity of works, cost on establishment policies and training .
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